Global Collaboration & Shipping
We collaborate with artists and manufacturers worldwide, which is why the following delivery timelines apply. This is also how we offer products at competitive prices.
Shipping Details
All items are dispatched from our warehouse in China. Orders are shipped to the address entered during checkout, with the destination country selected at checkout. Prices, currencies, VAT, delivery times, and shipping costs will adjust automatically based on the destination country. We process confirmed orders as quickly as possible in the order they are received. Once shipped, you will receive an email with a tracking link and confirmation.
Shipping Fees
Country*
Standard Shipping (Fee)
USA from $6.99
UK, France, Germany, Italy, Portugal, Spain, Australia , Greece, Hungary, Netherlands, Poland, Austria, Czech Republic, Estonia, Ireland, Latvia, Lithuania, Sweden, Japan, South Korea, Mexico,
New Zealand, Belgium, Bulgaria, Slovakia... from $8.99
Canada from $12.99
Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates from $9.99
Russia from $9.99
Others from $12.99
Special Product Notes
Figure Products: Typically priced above $50 USD.
Mihoyo Official Products: Include authentic packaging with anti-counterfeit labels (shipping fees are usually higher than regular items).
Shipping Cost Calculation
Enter your delivery address in the shopping cart, and the system will automatically calculate shipping costs for different items. Final fees are confirmed at checkout.
Processing & Shipping Times
Total Delivery Time = Processing Time + Shipping Time
Order Processing:
Business Days: Monday to Friday (EST).
Holidays Closed: New Year’s Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas.
Regular Season: 5–25 business days (may extend during peak seasons).
Estimated Shipping Times:
USA, UK: 1-2 weeks
Canada, Europe: 2-4 weeks
Australia, New Zealand: 2-4 weeks
Mexico, Central & South America: 2-4 weeks
Tracking & Packages
Do you provide tracking?
Yes! You will receive a tracking email after dispatch. Contact us if no information arrives within 15 business days.
Tracking shows "No information available"?
Some carriers take 5-7 business days to update tracking data. If no update appears after 10 business days, contact us.
Will my order ship in one package?
Due to logistics constraints, items from the same order may ship separately, even if combined shipping is selected.
Duties & Taxes Is VAT charged?
International shipments from the U.S. are sent under DDU
(Delivered Duty Unpaid) terms. We do not collect VAT.
Customs Fees:
Your package may incur local customs duties or VAT based on destination policies. We recommend contacting your local customs office for details.
